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Acts of Leadership: Anne Boden, Starling Bank

In this episode of Acts of Leadership, Jordan Greenaway and Sam Patchett sit down to discuss the founder of Starling Bank, Anne Boden, and her bold decision to step down as CEO. The neobank reached an impressive milestone of three million customers in 2022. Will this decision help Starling build consumer trust, and what will the impact be on the rest of the sector?


Insights & News

Sam Patchett
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Sam Patchett: “Our ideal client is someone who is shaking up their industry”

We sat down with our Client Director, Sam Patchett, to discuss working at Transmission Private, as well as what the future of the agency looks like. Sam tells us about the types of clients we work with, company culture, and the kinds of content the team produce day-to-day.

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Jordan Greenaway: “Family businesses don’t get enough credit for being innovators”

To celebrate National Family Business Day 2022, our Managing Director, Jordan Greenaway, delves into some of the most pressing issues facing family businesses today, such as attracting talent and succession. Family businesses are often quiet and unheard, and should look for innovative ways to stand out in the public domain.

big business leader speaking to team
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Strong leadership helps companies weather the storms

We took a look at three companies from across the world who are prime examples of businesses that manage change well. And they all have one thing in common: strong and credible leadership.

man scrolling Facebook on his mobile phone
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The fall of Facebook: how scandal made the platform ‘uncool’ and kept talent away

A series of unaddressed reputational mis-haps by the company – who have been criticised for holding important data about vaccine misinformation and research over the damaging effects of social media from policy makers – have deemed Meta 'uncool'.

city environmental pledges
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Aviva shows consequences of failing to act on ESG

Major UK investment fund Aviva Investors has said it will vote against the election of directors at companies which fail to make good on environmental pledges.

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You still have reputational risks as an investor

As an investor, you cannot assume that, because you are on the 'other side' and not in a management role at a company, you are safe from reputational risks. Your words and actions have as much influence on the credibility of the company as anyone else.

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Privacy risks in the age of social media

The conventional conception that the youngest family members pose the most risk to the family’s collective privacy and reputation must be debunked. It’s the parents we need to be watching out for.

cocoa farming
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Tony's Chocolonely: Address crises swiftly to maintain reputation

The Dutch chocolate-maker's intentions were impactful but poorly executed. Luckily for them, their quick and substantiated apology shows them to be a reputable company that the public will not abandon.

It’s time. Find out more about the power of reputation.

Every person we work with needs a bespoke solution. Your needs are paramount and we shape our services to best meet your requirements.

Effective communication will give you the reputation you need to achieve your goals as well as circumvent the risks that plague successful families. To discuss taking control of your communications, fill out our contact form or contact us directly.

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Transmission Private publishes a monthly newsletter that tracks the future of reputation management for private clients.